TERMS AND CONDITIONS

Terms & Conditions – ZoniaAllee

Welcome to ZoniaAllee! By placing an order or browsing our website, you agree to the following terms and conditions:

  1. Product Availability
    All products are subject to availability. We reserve the right to limit the quantity of any item or discontinue products at any time.

  2. Order Confirmation
    Once your order is placed, you will receive a confirmation email. This does not guarantee acceptance; we reserve the right to cancel or refuse any order.

  3. Pricing
    All prices listed are in PKR and inclusive of taxes unless stated otherwise. ZoniaAllee reserves the right to update pricing at any time without prior notice.

  4. Payment
    We accept payments through secure online methods and cash on delivery (COD) in selected areas. Full payment is required before shipping (except COD orders).

  5. Shipping
    We aim to dispatch orders within 14 working days. Delivery times may vary based on your location and courier services.

  6. Exchange & Return Policy
    We offer exchanges on defective or incorrect items within 14 days of delivery. Items must be unused, with tags intact. No cash refunds—only exchanges or store credit.

  7. Colors & Sizes
    Actual product colors may vary slightly due to screen settings. Please refer to size charts before placing an order.

  8. Intellectual Property
    All content, designs, and images on our platforms are the property of ZoniaAllee and may not be used without permission.

  9. Privacy Policy
    We are committed to protecting your personal information. Your data will only be used for order processing and brand communication.

  10. Changes to Terms
    ZoniaAllee reserves the right to change or update these terms without notice. Please review this page periodically